Account Manager

Description

Your customers consist of Original Equipment Manufacturers (OEMs), Authorized Service Centers, Department(s) / Ministries of Defense, and civilian / civil companies. Your first area of responsibility (AOR) will be assigned during your training schedule.

Perform the roles and responsibilities of Sales and Account Management :

• Serve as the primary point of contact with customers in assigned territory facilitating support on purchase orders, quotes, contractual issues, and general communications both internal to Company and external in support of the previous listed items. This includes new production, spare components, overhaul & repair.
• Monitor and track performance against the Company’s contractual objectives and obligations. Maintain internal metrics and monitor customer metrics to ensure that Company maintains a positive reputation with the customer base.
• Maintain accurate records of current and past contractual transactions as required by law, customer requirements, and / or internal requirements.
• Support and advise the management team in actively monitoring performance trends that affect present or future business with the customers and alerts management of positive and negative changes.
• Acts as a back-up on adjacent territories in the event of the absence of a team member, in the case of overflow work, or transferred accounts from one individual to another.
• Lead business development efforts on new business opportunities within your customer base. This will involve presenting corporate capabilities and customer solutions, participating in decision gate reviews, responding to solicitations for new products, meeting new customers, or drafting / sending proposals.
• Serve as an internal consultant for process improvements in support of the customer and Company
• Support cross-functional team with direct and indirect actions and collaboration between Sales, Engineering, Operations, or Finance / Back-office teams to meet customer needs.

Requirements :

Job Posting

Please or to apply.

Salary : $105,000 - $110,000