What are the responsibilities and job description for the Account Manager position at Orion Talent?
Description
Position Details :
Title : Account Manager
Location : West Coast (California) Air Force Territory, West Coast (California) Navy Territory, Federal / DOD Territory (can be pretty much anywhere in continental US)
Shift : Normal Day Shift
Compensation : First Year Total Comp = $128.8k - 164.8k
Base Payrate $85k - 110k
Quarterly Commission (7% of Profit Margin) $40k - 50k
Safe Harbor Contribution (3% of Base Commission) $3.8k - 4.8k .
Total $128.8k - 164.8k
Benefits : Company offers a great benefits package including Medical, Dental, and Vision Plans, Flexible Spending Account,, Wellness Program, Short and Long-term Disability Insurance, 401(k) with company match up to 3%, Education Reimbursement Benefits, 3 weeks of PTO with a generous accrual policy along with 14 Annual Holidays, Employee Assistance Program (EAP), Flexible Work Life Balance, Optional Additional Life Insurance, Casual Work Environment, Annual social and community events, Company Provided Professional development, and much more.
Travel : Approximately 50% travel during the week. Fridays are usually "Admin Days".
COVID Vaccination : Not required.
Position Description
As a Military Account Manager, you will be responsible for driving sales and revenue growth by prospecting, building, and successfully maintaining and expanding strong military customer relationships. You will provide exceptional customer service while identifying sales opportunities through our variety of program offerings. You will coordinate heavily with the internal teams and supply chain, establishing Dealer of Record opportunities and maintain accurate and detailed data on customers' needs and opportunities. Key Deliverables and Responsibilities include :
Generate sales opportunities by proactively working with the Military and / or Federal customer end-users to understand their needs and objectives while strategically aligning our solutions to meet those needs.
Establish Dealer of Record relationship with supply chain partners and negotiate best possible margin.
Expand customer base by researching and identifying opportunities of existing customers and uncovering and developing new customer relationships and networks throughout the military sector. Conduct follow-up on leads generated via marketing campaigns and internet inquiries.
Collaborate internally across all supporting resources and teams to ensure customer satisfaction, swiftly address any concerns or issues, and provide feedback on areas of opportunity.
Maintain detailed documentation within the CRM (Customer Relationship Management) software on customer activities (needs, priorities, opportunities, constraints, etc.).
Travel requirements for this position are extensive. Expect approximately 50% of the time to be spent traveling to military bases, attending trade shows, industry events and conferences to expand networks and foster relationships to generate leads for new opportunities.
Stay up-to-date and informed on new product and industry developments and emerging trends of the Military and / or Federal customers and the associated supply chains.
Qualifications and Skills
Higher education preferred. May include military personnel who have been formerly trained or have relevant experience in lieu of civilian experience.
Minimum of 4 years of military service. Knowledge of military and government bid process and procurement helpful.
Driver's license required.
Must be able to leverage years of existing military relationships to build and drive business. Has a strong desire to work with and support all military branches to assist in completing their missions.
Excellent verbal and written communication and interpersonal skills with exceptional presentation skills. Must have a professional demeanor displaying the ability to build rapport and develop meaningful relationships with all branches of the military.
Self-driven and proactive in nature with a strong sense of accountability that takes initiative to resolve challenges.
Strong negotiation skills to ensure value for all parties involved.
Exceptional research skills with the ability to gather, analyze, and interpret information in ways to support a solution.
Ability to be mobile and willingness to travel by car and air as needed.
Highly meticulous and organized to execute multiple projects at once, adhering to deadlines.
Demonstrates strong team building qualities such as collaborating with internal departments and suppliers
PC proficiency in CRM software (SalesForce) and Microsoft Suite products (Word, Excel, Outlook, PowerPoint, etc.)
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