What are the responsibilities and job description for the Field Service Technician position at Orion Talent?
Description
Position Details :
- Title : Field Service Technician
- Locations :
- Phoenix, AZ : target base salary ~$33 / hr - $35 / hr
- South Bend, IN : target base salary ~$31 / hr - $34 / hr
- Des Moines, IA : target base salary ~$30 / hr - $34 / hr
- Milwaukee, WI : target base salary ~$30 / hr - $34 / hr
- Ashburn, VA / Wash, DC / Philadelphia, PA / Baltimore, MD : target base salary ~$34 / hr - $37 / hr
- Tulsa, OK : target base salary ~$30 / hr - $34 / hr
- Travel / Schedule : Approximately 50% to 75% overnight travel; you can realistically expect to travel 3 to 5 days (typical job length) each week, typically within a drivable distance, but occasionally throughout the U.S. (home on weekends). On average you will travel to customer sites three weeks each month, and be home for the other week. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
- Compensation : Target base salary ~$30 / hr - $37 / hr depending on experience and location (see above)
- Bonuses / Additional Compensation : you can expect about 15% O / T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.
- Benefits : Company offers an excellent benefits package with comprehensive medical / dental / vision plans, Flexible Spending Accounts, matching 401k (up to 5%), tuition assistance opportunities, 4 weeks PTO, etc.
Position Description : In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include :
In order to be successful in this role, you should have good electrical, electronic and / or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC / DC motors, industrial controls, compressors, backup generators, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.
Salary : $30 - $37
