What are the responsibilities and job description for the Operations Manager position at Orion Talent?
Description
As an Operations Manager, you will assist the Branch Manager to ensure efficient operations and optimal customer satisfaction to maintain profitability. You will be a hands-on leader, engaged with your team and department managers on the floor and assisting with all matters needed. You will be responsible for personnel management, standards and expectations, training, and other applicable matters. You will be expected to maintain a positive company image by providing courteous, friendly, and efficient customer service. You will oversee general compliance and adherence to policies and procedures including but not limited to safety, including HACCP and OSHA, security, inventory, and accountability. You will also set an operational mission for the branch and follow up with employees to monitor activities and achieve the goals and standards set forth. You will be required to assist with the mentorship, coaching, and development of Department Managers, annual performance reviews, promotions, and other applicable actions. You will maintain communication with corporate partners, and ensure all reports or paperwork is completed and processed in an accurate and timely manner. You may be assigned special projects or responsibilities as needed.
Position Requirements
- 4 years’ experience in management and operations.
- Familiarity with warehouse, retail, or mass merchandising is beneficial.
- Excellent oral and written communication skills.
- Ability to prioritize and manage competing deadlines.
- Understanding of profit / loss, inventory control, hiring / training, payroll, security / loss prevention.
- Strong customer service and satisfaction mentality, ability to adapt and address challenges.
Job Posting
Please or to apply.
Salary : $65,000 - $70,000
