Tickets Sales - Account Executive, Orlando Pride

Title: Account Executive, Orlando Pride
Department: Sales
Reports to: Director of Membership and Suites Sales
FLSA: Salaried Commissions; Full-Time, Non-exempt

WHAT SETS YOU APART
You have a passion for sales and the sports industry with a solid foundation of sales training. You build relationships and strategically prospect and sell Orlando City & Orlando Pride inventory to new businesses. Your strong communication skills and attention to detail aid in discovering and fulfilling your client’s needs. You are a trend setter that finds creative and innovative programs to drive attendance and revenue for the Club.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prospect, establish, research and close season ticket, mini plan, suite & group ticket sales leads through cold-calling, prospecting, appointments, and networking.
• Make 70 outbound touch points daily with the goal of setting an appointment or closing new business.
• Work to grow existing group and theme night events, and develop, plan and execute new events.
• Maintain high level of customer service to existing and new clients of Orlando Pride & Orlando City.
• Assist and execute quarterly trainings with sales staff to maximize seat tag production on match days.
• Participate in various sales team and community events as assigned.
• Active role in the Orlando Pride & City game day experience.
• Exceed weekly, monthly & yearly ticket sales goals.
• Handle incoming calls from sales prospects and existing clients.
• Utilize Salesforce CRM software to manage customer accounts.
• Work all Orlando Pride & Orlando City home matches and other events to support sales initiatives.
• Provide excellent service through phone calls, emails, written communication and in-person visits in/out of the office and special Exploria Stadium events.
• Participate in all ticket sales events, game duties, sales trainings, and meeting.
• Other related duties as assigned.

QUALIFICATIONS
It’s never just a job at Orlando City SC. It’s a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:

• Minimum 2-3 years of sales experience in professional or collegiate sports (or related industry) is preferred.
• Strong written and verbal communication skills required.
• Bilingual is a plus.
• Experience with G-suite and/or Microsoft Office (Word, Excel, Power Point, Outlook).
• Strong organizational skills, time management skills and attention to detail required.
• Positive attitude and strong work ethic.
• Ability to work well on a team and independently.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Knowledge of Salesforce CRM and Archtics is preferred.
• Experience in the Florida marketplace preferred but not necessary.
• Able to work flexible hours including nights, weekends and holidays.

About Orlando City SC & Orlando Pride:
In November 2013, Orlando City Soccer Club was awarded a Major League Soccer (MLS) franchise, becoming the league’s 21st franchise. The team began play in March 2015, with 62,510 fans packing the then-Orlando Citrus Bowl for the Club’s MLS debut.

The Lions have reached the postseason in five-consecutive seasons (2020-24), qualified for the Concacaf Champions Cup (formerly Concacaf Champions League) in both 2023 and 2024, and reached their first final in 2020 during the MLS is Back Tournament. In 2022, Orlando City won its first championship of its MLS era, lifting the Lamar Hunt U.S. Open Cup trophy, which also marked the first championship by any professional team in the City Beautiful. Prior to its time in MLS, Orlando City boasted a decorated history in the United Soccer League, winning the league’s championship in both the 2011 and 2013 seasons.

In October 2015, the Orlando Pride was announced as the 10th team in the National Women’s Soccer League (NWSL), bringing professional women’s soccer to the state of Florida for the first time. The team began play in April 2016, setting a then-league single-game attendance record in its first-ever home game, with 23,403 fans witnessing the Club’s first win.

The Pride feature a star-studded roster of domestic and international talent and, in 2024, brought the first professional major league title to the city of Orlando, with the Club winning the NWSL Championship. The season saw the Pride complete the double, winning both the Championship and the NWSL Shield as the best team in the regular season, capping off a historic campaign that set numerous league records. Former Orlando City defender Seb Hines serves as the team’s head coach, not only the first Black head coach in the league, but also the first to win both the Championship and the NWSL Shield, and the 2024 NWSL Coach of the Year.

In 2017, both teams moved into its privately-owned, soccer-specific venue – Inter&Co Stadium – located in the heart of downtown Orlando.

In July 2021, the Club – which includes Orlando City SC, the Orlando Pride, Orlando City B (MLS NEXT Pro) and Inter&Co Stadium – was purchased by the Wilf Family, who also own the Minnesota Vikings of the National Football League.

For more information on Orlando City SC and Orlando, visit OrlandoCitySC.com or Orlando-Pride.com.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.