Ticket Sales - Sales Academy Representative, Orlando City SC & Orlando Pride

TITLE: Sales Academy Representative, Orlando City SC & Orlando Pride (2025 Season)

DEPARTMENT: Sales

REPORTS TO: Manager, Orlando City Sales Academy

FLSA: Salaried Commissions, Non-Exempt

WHAT SETS YOU APART

The Sales Academy program provides entry-level sports business executives with the opportunity to learn the business side of professional sports through selling full menu ticketing products. With a focus on consistent training and development through personalized one-on-one coaching, the Sales Academy program will build the foundation needed for a long and successful career in the revenue-generating side of sports business. The Sales Academy Representative is responsible for generating new business through the sale of Orlando City and Orlando Pride full season, group, partial plan and premium hospitality ticket inventory through cold-calling, face-to-face appointments, and networking. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Sell a full menu of ticket products for Orlando City, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.
• Make cold calls from lists of area companies & individuals provided to sell full and partial season ticket packages and group tickets.
• Contact past customers in order to generate new ticket sales
• Meet or exceed weekly/monthly sales and prospecting goals
• Create and develop new business by regularly pitching new prospects through external appointments, and phone prospecting.
• Maintain high level of customer service to existing and new clients of Orlando City SC & Orlando Pride.
• Participate in various sales team and community events as assigned.
• Represent organization at various networking events.
• Active role in the Orlando City & Orlando Pride game day experience.
• Maintain accurate records in support of sales efforts as defined by the organization.
• Other duties as assigned.

QUALIFICATIONS

It’s never just a job at Orlando City SC/Pride. It’s a way of life. We live and breathe soccer and entertainment. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:

• Strong written and verbal communication skills required.
• Bilingual skills a plus.
• Computer skills: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
• Strong organizational skills, time management skills and attention to detail required.
• Able to work flexible hours including nights, weekends and holidays.
• Ability to work well on a team and independently.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills. 
• Knowledge of Salesforce CRM and Archtics is preferred
• Experience in the Florida marketplace preferred but not necessary.
• Ability to work flexible hours including nights, weekends, and holidays