What are the responsibilities and job description for the Clinic Administrator position at Orlando Family Physicians?
InnovaCare Health is a dynamic physician-led healthcare provider pioneering change in value-based care. We operate 40 clinics with 1,100 employees who share the mission, vision, and values that drive success in each of the communities we touch. Our goal isn't just healthcare; it's about promoting work-life balance and supporting personal and professional goals to help employees lead their best lives. We are an organization strengthened by our diversity and inclusion. We strive to make an impact through public health education, outreach, and philanthropic endeavors beyond our facilities.
Our practices offer: Women's Health, Wellness, X-Ray/Ultrasound, Dental, Chiropractic, Urgent Care, Managed Care, and Workers Comp services
Our practices offer: Women's Health, Wellness, X-Ray/Ultrasound, Dental, Chiropractic, Urgent Care, Managed Care, and Workers Comp services
Job Summary
Provides leadership, direction, and administration of operations to ensure accomplishment of clinic and organizational objectives. Directs, supervises, and coordinates the overall operation of the clinic and staff.
Essential Job Functions
- Directs, supervises, coordinates specific functions and activities of the clinic, including systems, policies, and procedures, human resources, support services, etc.
- Actively aligned with InnovaCare's mission, vision, and values, and advocates for an inclusive culture.
- Assists the clinic and the overall organization in developing and marketing new services and referral sources.
- Oversees clinic recruitment, selection, onboarding, performance management, and termination of employees.
- Promotes the provision of cost-effective, high-quality healthcare services to clinic patients.
- Cooperates with medical and administrative staff to ensure compliance with federal, state, InnovaCare, and other standards and regulations.
- Reviews operational problems/policies and recommends solutions and changes with teams within the clinic and the overall organization.
- Collaborates with the clinic and the overall organization by preparing and implementing quarterly budgets.
- Recommends funding options based on knowledge of policies, costs, and operating practices.
- Develops and oversees the implementation and administration of internal practices, policies, and procedures.
- Participates in drafting, distributing, and assessing patient satisfaction endeavors.
- Drafts a summary to provide the regional director.
- Represents the clinic at public and professional meetings and conferences.
- Participates in clinic communication and public relations programs.
- Maintains professional affiliations and enhances professional development to keep pace with trends in healthcare administration.
Minimum Required Education, Experience & Skills
- Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field required.
- Three or more years of healthcare administration experience required, including one year of supervisory experience.
- Computer and healthcare system literacy required.
- Knowledge of healthcare administration, clinic philosophy, and policies and operating procedures required.
- Knowledge of fiscal management systems required.
- Knowledge of human resource management practices, including supervision and staff development required.
- Knowledge of governmental regulations and reimbursement standards required.
- Knowledge of computer programs and applications required.
- Skill in exercising initiative, judgment, problem solving, decision making required.
- Skill in developing and maintaining effective relationships with staff, Senior Management, patients, vendors, payers, and public required.
- Skill in organizing work to achieve clinic goals and objectives required.
- Ability to analyze and interpret complex data required.
- Ability to research and prepare comprehensive reports required.
- Ability to monitor compliance standards required.
Physical & Mental Requirements
- Required immunizations and vaccinations.
- Ability to lift up to 50 pounds.
- Ability to push or pull heavy objects using up to 100 pounds of force.
- Ability to stand or sit for extended periods of time.
- Ability to use fine motor skills to operate equipment and/or machinery.
- Ability to properly drive and operate a vehicle.
- Ability to receive and comprehend instructions verbally and/or in writing.
- Ability to use logical reasoning for simple and complex problem solving.
- Occasionally requires exposure to communicable diseases or bodily fluids.
- Occasional travel for clinic activities may be required (ex. InnovaCare meetings or training).