Education Office Manager

Orlando Family Stage, one of Central Florida’s oldest arts groups, is the State of Florida’s only professional Theatre for Young Audiences (TYA), and the eighth iteration of a company founded in 1926. Each year, we reach over 100,000 individuals in our three-theatre facility and in the community through our season of professional productions, a Youth Academy of camps and classes, and innovative educational and community engagement programming. We work closely with the University of Central Florida in many different capacities – most notably, hosting the Master of Fine Arts program in Theatre for Young Audiences.

We believe the work of theatre is fostering empathy and sharing stories representing many voices, including those voices that have been marginalized in contemporary America. To that end, we embrace the power of cultural diversity and inclusion on our staff (full time, part time, and seasonal) and our Board of Directors. We continuously strive to build and maintain a team that reflects and represents the diverse community we serve.

Job Summary:

The Education Office Manager (full-time, year-round) is responsible for administrative support for Education programming at Orlando Family Stage. They serve as a positive representative for Orlando Family Stage in the community. The Education Office Manager reports directly to the Director of the Youth Academy.

Duties and Responsibilities:

Customer Service Responsibilities

• Serve as the first point of communication on the Education Department email and phone line

• Responsible for administration, registrations, payments, financial aid, and records of Education programming

• Serve as an in-person, on-site point of contact for parents, students, teaching artists, and student apprentices

• Collaborate with Education staff on planning and implementation of programming

• Maintain a safe learning environment through supporting student well-being, confidence, and personal growth

Operations Responsibilities

• Create and maintain session paperwork, databases, surveys, and other logistical components of Education programming

• Maintain office and classroom supply stock and organization of that stock

• Support execution of Youth Academy and Arts-Based Learning programs

Education Department support

• Available to work schedules that vary and include nights and weekends based on the Education department’s programming schedule

• Interact with and mentor UCF’s MFA graduate students, undergraduate theatre students, and other interns in programming as appropriate

• Interact with other staff members to ensure the smooth and successful operation of all Education activities at Orlando Family Stage and satellite locations

• Assist with special events when appropriate

• Other duties as assigned

Desired Qualifications:

• Demonstrated experience in administrative environments to support a range of programs and duties in the Education Department

• Strong customer service skills, including in-person, email, and phone correspondence with parents, teachers, teaching artists, youth, and other patrons

• Ability to pass a background check required

• Excellent time management, organization, and communication skills

• Ability to work in a fast-paced environment while maintaining strict attention to detail

• Bilingual (English/Spanish) speakers encouraged to apply

Compensation and Benefits:

At Orlando Family Stage, we work hard to provide competitive compensation and benefits to our employees. Our salaries are enhanced with valuable benefits, including health insurance, retirement plan with matching, and paid time off.

• Starting Salary for this position: (Tier 4 – Manager) $40,000 annually or $19.23 per hour

• Health Insurance Package

• Paid Vacation and Sick Time Off

• 401k Retirement plan – Orlando Family Stage matches up to 3.5%

• Optional Short-term disability, Vision, and Dental plans

To apply, please send your cover letter and resume by email to employment@orlandofamilystage.com with the subject line: Education Office Manager Application 2025 by February 24, 2025.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Ability to Commute:

• Orlando, FL 32803 (Preferred)

Work Location: In person

Salary : $19 - $40,000