What are the responsibilities and job description for the Front Desk Agent position at Orlando Marriott Lake Mary?
OVERALL RESPONSIBILITIES
Provide excellent guest service in an efficient, courteous and professional manner.
JOB REQUIREMENTS
Minimum lifting of 30lbs.
- Ability to verbally communicate effectively with guests and co-workers
Pushing, pulling, bending, stooping, and upward reaching
Some exposure to cleaning chemicals
Prolonged periods of standing and / or walking
ESSENTIAL FUNCTIONS
Practice the Basics of Brilliant Hosting at all times
Check guests in and out, finish daily checklist and log guest mail and faxes
Assist in blocking of reservations and any cancellations
Inform guests about hotel services, directions, room rates and amenities
Operate and / or explain TDD operation for guests
Salary : $13 - $14
