House Manager PT

Responsible for providing superior customer service while maintaining a safe and secure environment for OSC guests and team members. This position is expected to be on the floor 90% of the shift during public operating hours.

Essential Functions

• Ability to remain calm, take appropriate action and maintain a professional attitude in all safety, security and / or emergency situations that may arise.
• Opens and closes the facility per established procedures.
• Conducts walkthroughs of the facility, parking garage and building exterior documenting and / or reporting to appropriate parties any needs or concerns.
• Responds to radio, cell, or landline requests in a timely fashion.
• Interacts with OSC guests using the Customer First Approach and obtains feedback on the guest visit.
• Documents shift activities accurately in the House Managers logbook. Including preparing incident reports, logs, and records.
• Communicates show failure, facility maintenance challenges and safety concerns to the appropriate personnel promptly.
• Assists in emergency first aid, CPR, AED, and fire evacuations and works closely with government agencies, fire, police or FDLE, as needed.
• Assists in locating lost children and / or guardians in a timely manner.
• Monitors and assists with crowd density in public areas.
• Supports Shipping and Receiving / Mailroom / Copy Center without the Mail Room Clerk.
• Reports all problems or concerns to Manager of Operations and or Vice President of Operations.
• Conducts monthly Facility Safety and Fire Extinguisher Inspection.
• Inspection of OSC restrooms, exhibit areas and public areas to increase efficiency of OSC's janitorial team.
• Participate as part of the ride out crew when warranted.
• Support Facilities and LIFE in after-hour emergencies during shift.
• Performs other related duties as assigned.

Minimum Qualifications

Preferred Qualifications

Supervisory Responsibility

N / A

Physical Demands

Expected Hours of Work & Travel

Telecommuting

This position is required to be onsite 100% of the time.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.