What are the responsibilities and job description for the Sr Legal Assistant/Paralegal position at Orlans Law Group?
Job Description
Job Description
Overview of Position – Responsible for preparing, reviewing and processing legal documents based on the specific area of practice referral using accurate information pulled from our internal case management system as well as client websites with a high level of attention to detail. Correctly and accurately enter response deadlines and milestone completion details to client sites and internal case management system. Manage and prioritize workflow in a timely manner to satisfy client SLA’s. Review Chapter 13 plans and provide objection recommendation.
Major Duties and Responsibilities :
Client Interactions (40%)
Monitoring and Updating Client websites with milestone completion and document uploads
Effectively and professionally communicates with clients via email, phone calls and client site intercoms
Respond to client status reports and inquiries timely
Request loan documents and follow up on required executables
Escalate title, AOM and executable needs to meet FLAD deadlines
Compliance (40%)
Conduct SCRA and PACER searches
Prepares, reviews and processes legal documents (ex. Complaints, Judgments, Publications, Proof of Claim, Motion for Relief)
Monitor work queues to complete and reproject work items within time requirements
Update internal case management system with legal deadlines and milestone completion
Assures documents are compliant for filing and recording in multiple jurisdictions
Maintains all relevant documentation to our internal case management system
Assist with scorecard review and rebuttals
Administrative (20%)
Pull and review workload and work queues reports
Effectively participates with team members to meet performance goals
Train and mentor new hires
Prioritize workflow based on client deadlines
Accurately performs Data Entry
Expected to learn and understand client websites, screen prints and loan documents
Understands client and jurisdictional specifics
Regularly communicates with Orlans PC Attorneys
Performs other related duties as assigned
File as necessary
Job Requirements :
High school diploma or equivalent required, bachelor's degree preferred
Experienced in mortgage default, helpful
High degree of customer service
Advanced computer skills and ability to quickly grasp new technologies
Error-free data entry skills and detail oriented
Ability to prioritize and multi-task frequently and / or shift focus quickly
Appropriate email and telephone etiquette
Ability to work efficiently as an individual in a team environment under the pressure of deadlines
Quick learner with ability to take direction and know when to ask questions for better understanding
Critical thinking skills with ability to solve problems
Ability to read and understand PACER
Understands client specifics and recognizes jurisdictional nuances
Ability to adapt easily
Technology Required :
Position requires advanced knowledge of Windows and MS Windows and Office (including Word, Outlook, and Excel) experience required; knowledge of Adobe / Nuance Power PDF
Proficiency and potential for advancement will be measured by :
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