What are the responsibilities and job description for the Customer Service Rep. 8530 #11783 position at Oroville Hospital?
Job # : 11783
Job Category : Business Office
Job Type : Full Time
Shift Type : Days
Facility :
Department : Patient Accounting
Pay Range : $19.24 / hr. - $25.86 / hr.
Open Date : 05.24.24
Close Date : Qualifications :
High School graduate or equivalent with a background in the clerical field preferred
Job Details : Start Date :
Open Until Filled.
Qualifications :
High School graduate or equivalent with a background in the clerical field preferred
Must have ability to perform bookkeeping and accounting functions such as posting account information and verifying accuracy of accounts
Ability to use ten key calculator
Must be able to operate business office computer
Must have the ability to plan, implement and complete a full cycle of activities
Must be able to organize work and schedule time allotted to achieve maximum productivity
Must be able to converse informatively and tactfully with patients and maintain a friendly and helpful manner when dealing with the public
Must be able to work harmoniously with a variety of people in stressful situations
Must be able to willingly accept added tasks and responsibilities
Must be flexible and willing to accept changes in work assignments
Duties &
Responsibilities : Job Summary
The Customer Service Representative is responsible for assisting patients or their representatives at the counter or on the telephone in obtaining information concerning their accounts.
Duties
Research and corrects accounts when errors are found
Obtains records and researches / utilizes all information received that will expedite payment of account
Assists in upfront collection efforts when necessary
Prepare refunds
Assists in personnel training
Performs other duties as assigned
Other Info :
Lifting Requirements : Sedentary-generally not lifting not more then 10 lbs maximum and occasionally lifting and / or carrying such articles as ledgers, files and small items
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