Job # : 10758
Job Category : Patient Access
Job Type : Full Time
Shift Type : Variable
Facility :
Department : Lab Registration
Pay Range : $18.00 / Hr. - $23.17 / Hr.
Open Date : 06.18.24
Close Date : Qualifications :
- High School Diploma or Equivalent
Job Details : Start Date :
Open Until Filled.
Qualifications :
High School Diploma or EquivalentMust have basic clerical skills, such as : typing / Word Processing, filing, medical terminology, and be computer literatePrevious Lab experience and / or medical background preferredDuties &
Responsibilities : Job Summary
The Laboratory Office Clerk will perform the various office tasks required with receiving, processing, reporting, and delivering laboratory test results and other lab reports as they are completed in the department and / or received from reference laboratories. Upon receiving written or verbal orders for physicians or their designees, the Lab Clerk will help coordinate efficient and timely patient specimen collection by Phlebotomists. All testing orders are directed to the phlebotomy team in order of priority. The Lab Office Clerk will field questions from various sources regarding information about the Laboratory and lab test requirements or specifics and test results. The Lab Office Clerk will prepare charges for billing.
Duties
Accurately and efficiently processes anatomical and clinical lab test reports and distributes for routing to various locationsReceives phone orders for lab tests from physicians, nurses, unit clerks, and convalescent homesAs phone orders from lab tests are received they are prioritized according to need (STAT, ASAP, routing) and efficiently routed to the phlebotomy team or outpatient registration clerksFollows all laboratory safety rules and reports any possible hazards to the Lab Office Supervisor and / or Lab ManagerFiles and / or retrieves lab copies of patient test reports in cabinet files and / or in computerPhones results of patient tests to physicians, nurses, or unit clerks as required or requested by Lab Office Supervisor or Lab Technologist as urgency dictatesKeeps the Lab Office Supervisor informed about malfunctioning of any office equipmentVerifies inventories and prepares orders for certain lab supplies as directed by the Lab Office SupervisorDelivers laboratory and radiology reports to physician's offices at least twice dailyPicks up laboratory specimens at physician's offices at least twice dailyIs capable of handling numerous telephone calls simultaneously which includes reports and requests with regard to the following :Receipt and dispatch of orders for specimen collection for testing
Requests for patient reports / test resultsStatus of in-house testsStatus of references testsTurnaround time" for testsVerification of patient test ordersStatus of blood bank transfusion services patient blood productsLaboratory specimen requirementsCopies of patient lab reportsTelephoned reports from reference labScheduling of special procedures (Bone Marrows, Biopsies, and Frozen Sections)Arrangements for courier services and transportation for special patient tests samples to specialized reference labsLaboratory test prices and / or availabilityArranges for in-house report deliveryRecalls patients for re-draw when recollection of specimen is necessaryFamiliarity with sources of information about Laboratory testing procedures / policies for the various areas within the Lab (Surgical Pathology, Histology, Chemistry, Microbiology, Hematology, Blood bank, Coagulation, Urinalysis)Prepares and mails lab reports to out-of-town physiciansMaintains current address files for physicians, hospitals, health care institutions, and labs, etcUpdates cancer case log and routes reports to Medical Records DepartmentRetrieves pathology data and delivers pathologist's dictation tapes and surgical pathology requisition to medical TranscriptionistCopies all patient reports showing abnormal creatinine results and routes to PharmacyRoutes pertinent microbiology and serology reports to Infection Control Nurse, (i.e.) patients / hospital staff or quality assurance studies positive for bacterial culture, hepatitis, and clostridium difficile toxinIs familiar with the billing processes with regard to the following :Obtains proper pricing and codes charges for lab tests
Prepares charge badges for postingArranges for charge credits on patient accounts when necessaryFinancial classes and method of billingPerforms with s minimum of errors - works neatly and with accuracy regardless of volume of workResponsible for maintenance and is capable of operating the various equipment in the Lab office, including but not limited to the following :Photocopy machine
Fax machineTelephone systemReference lab computer EDS with modemTypewriter / computer Word ProcessorTypes Laboratory requisitions when requiredAssists Phlebotomist when necessary, i.e. holding children for blood draws, checking specimen requirements, distribution of incoming patient samples and test requisitions to various areas in the Lab as requestedAccuracy and efficiency with which all assignments are completedShows willingness to assist other Laboratory personnel when requestedShows willingness to assist other Laboratory personnel as workload permits without being requested to do soEncourages other Lab personnel towards professional growth and development by sharing informationKeeps current with changes in Laboratory proceduresDaily assignments are completed within 8 hour shiftOrganizes work for effective utilization of timeAble to determine priorities when organizing daily assignmentsDaily workload indicates good use of timeSeeks assistance when necessary from Lab Office Supervisor or Lab ManagerMakes pertinent observations in regard to department needs and offers suggestionsShows ability to handle unexpected situations and is able to exercise independent thought and action when necessaryShows ability to work on own without being told specific things to doIs aware of need for cost containmentUtilizes supplies in non-wasteful mannerObserves confidentiality both with patient information and co-workersMaintains good interpersonal relationships with co-workers and with people in generalPromotes an environment in which the Laboratory staff can work together cooperatively toward objectivesCapable of performing a variety of tasks within the scope of job dutiesAccepts accountability for actionsAssumes responsibility for own behaviorAble to recognize the importance of hospital policyAccepts and follows hospital policyCan be counted on to carry out instructions and fulfill job responsibilitiesCan be counted on to report to work as scheduledAccepts responsibility for and becomes available for overtime when workload requiresAccepts responsibility for and becomes available to work a different shift when workload or conditions warrant itPerforms other duties as assignedOther Info : Lifting Requirements
Medium - generally not lifting more than 50 lbs. maximum with frequent lifting and / or carrying of objects weighing up to 25 lbs.
Job Posted : 06 / 18 / 2024
Salary : $18 - $23
