What are the responsibilities and job description for the Branch Operations Manager position at Orrstown Financial?
Job Summary
The Branch Operational Specialist plays a critical role in leading operational tasks within the branch, including risk management, financial center cash management, ATM management, and annual financial center operational review processes.
Key Responsibilities
- Oversight of internal risk processes and procedures
- Financial center cash management and ATM management
- Annual financial center operational review process
- Support advanced paying and receiving duties
- Enhance client experience through conversational discovery and solution recommendation
- Exercise sound judgment and decision-making skills to balance risk and client experience
Requirements
- High school diploma or equivalent
- Minimum one year experience in related banking positions and bank product and services training
- Proficient reading, verbal, and written communication, mathematical, and interpersonal relations skills
- Adept at cross-selling bank products and services
- Ability to coach and train new hires
Preferred Qualifications
- Post-secondary 4-year degree
- Six months of experience in related banking positions and bank product and services training