What are the responsibilities and job description for the Business Solutions Specialist II position at Orrstown Financial?
Maintain a high level of expertise in and understanding of the Business products and services offered to business clients; assist the sales teams in servicing new and existing business customers by providing professional, courteous and efficient customer service; serve as the main support for business customer troubleshooting and issues; conduct functions in support of customer retention, assist sales teams in expanding business portfolio and maintain effective business relationships for customers.
High school diploma is required; an Associate or bachelor's degree in Business or related field is preferred.
Minimum two (2) years of experience working directly with business customers in new products and services implementation, servicing existing customers and supporting sales consultants.
Excellent verbal and written communication, analytical, computer, troubleshooting, problem resolution and interpersonal relations skills; solid working knowledge of business products and services to include implementation, servicing and support assistance.
