What are the responsibilities and job description for the Appointment Scheduler position at Ortho Alabama Spine and Sports?
JOB SUMMARY:
Appointment Scheduler: Schedule and reschedule appointments for patients using established templates in the patient database and protocols for each of the providers.
MINIMUM REQUIREMENTS:
- Requires high school diploma or its equivalent
- 1 year of experience in the medical field, orthopedic background preferred
- 1 year of scheduling appointments in a high volume physician practice required
SKILLS AND ABILITIES REQUIRED:
- Knowledge of practice management software as it relates to scheduling
- Must be tech savvy with advanced computer skills; quick learner of new processes and software applications
- Basic telephone skills capable of multitasking
- Good communication skills to interact with patients, physicians and outside parties by telephone or in person
- Basic knowledge of medical terminology
- Ability to follow pre-established procedures and protocols
SPECIFIC FUNCTIONS:
- Schedule all incoming new patient referrals with appropriate physician or other provider.
- Verify all the patient demographic information is accurate in the computer system when scheduling.
- Assist patients in cancelling and or rescheduling follow-up appointments by telephone.
- Obtain demographic and billing insurance information from the patient, family or legal guardian and enter information into the registration/billing system.
- Confirm appointments with strictest confidentiality via phone for following date of service. Communicates all pertinent information to ensure patient is aware of location, time and any other information as needed.
- Print daily appointment schedule.
- Block and open appointment times as requested by providers.
- Perform other duties as requested by the supervisor.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Orthopedics
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $16 - $18