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Medical Receptionist (FT)

Ortho Montana
Billings, MT Full Time
POSTED ON 11/21/2024 CLOSED ON 1/12/2025

What are the responsibilities and job description for the Medical Receptionist (FT) position at Ortho Montana?

Ortho Montana (“OM”) in Billings, MT seeking a Full-Time Medical Receptionist for their Billings Heights location to serve in their Growing Outpatient Therapy Clinic.

Job Duties:

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Prepares patients for therapy treatment by welcoming, comforting, providing and/or assisting the patient into therapy apparel or apertures.
  • Provides information to patients by answering questions and requests; allaying fears.
  • Educates patients by demonstrating proper use of equipment and exercise routines.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  • Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
  • Ensures operation of therapy equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.
  • Enhances therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Other duties as assigned.

Minimum Requirements:

  • 1-2 years of Physical Therapy Office experience preferred
  • Excellent Customer Service, Telephone, and Communication skills

Other Skills Required:

  • Ability to Multi-task
  • Organized
  • Self-Motivated
  • Attention to detail

Physicians Rehab Solution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position requires a background check upon acceptance.

Req #2749

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Physical & Rehabilitation Medicine

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • What is your desired hourly rate of pay?

Ability to Relocate:

  • Billings, MT 59105: Relocate before starting work (Required)

Work Location: In person

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