What are the responsibilities and job description for the DME COORDINATOR position at OrthoAlliance?
This position is a great fit for a PTA or an ATC!
Position Summary
DME Coordinator provides on-site patient fitting and education of all durable medical equipment, under the direct supervision and orders of the physicians. A DME Coordinator will provide proper fitting and education of orthopedic durable medical equipment (DME) to patients, gather necessary paperwork to facilitate billing and collect payments at the time of service. The DME Coordinator will provide the highest level of customer service to patients, physicians, and staff, and strive to meet performance goals of the practice.
Job Duties
Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.
Position Summary
DME Coordinator provides on-site patient fitting and education of all durable medical equipment, under the direct supervision and orders of the physicians. A DME Coordinator will provide proper fitting and education of orthopedic durable medical equipment (DME) to patients, gather necessary paperwork to facilitate billing and collect payments at the time of service. The DME Coordinator will provide the highest level of customer service to patients, physicians, and staff, and strive to meet performance goals of the practice.
Job Duties
- Manage inventory to designated replenishment levels
- Sign off, shelve, and record new stock shipments within 24 hours
- Perform required audits of inventory as set forth by management to monitor slippage
- Responsible for proper fitting and patient education of DME products dispensed at clinics
- Educate patients on insurance plans and provisions, financial responsibility, and collection of patient responsibility
- Complete and deliver appropriate documentation to Billing Department while following all necessary compliance and regulatory processes.
- Obtain Certificate of Medical Necessity forms and chart notes as necessary and forward to the Billing Department
- Perform precertification and preauthorization as required by individual insurance contracts
- Handle all defective products and return to the vendor for replacement
- Collaborate with DME Program Manager to improve the program and resolve issues
- Perform on the job training of staff issuing DME
- Occasional driving between OrthoNeuro facilities
- Other duties as assigned
- Athletic Training Certification/ OH License/ Certified Orthotic Fitter (preferred)
- Bachelor's degree or higher in Athletic Training or Health Sciences (preferred)
- 1-3 years of related experience in an outpatient orthopedic setting; or equivalent combination of education and experience (required minimum)
- Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects.
- Must be able to climb, pull, push, squat and/or kneel.
- Ability to demonstrate exercises properly without limitations.
- Maximum unassisted lift = 50 lbs.
- Average lift = 15 lbs
Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.
