What are the responsibilities and job description for the Patient Services Representive position at OrthoAtlanta?
OrthoAtlanta is the second largest orthopedic and sports medicine practice in the greater Atlanta, Georgia, area offering comprehensive orthopedic care. Working at OrthoAtlanta means being part of a team of dedicated Healthcare Professionals that are driven to improving the quality of life for our patients. We offer a wide range of career opportunities for talented individuals seeking professional growth and development. We provide a supportive and rewarding work environment where you can make a real impact.
Description
The Patient Service Representative is responsible for a variety of administrative functions and patient care activities in support of the clinic to include – checking-in/outpatients, collecting co-pays, verifying insurance, scheduling appointments and assisting clinical staff to provide support for the efficient delivery of patient care. Opening and closing the office. The Patient Services Representative will ensure waiting area is always neat; answers phones to include scheduling/following up appointments; enters patient demographics into EMR. The Patient Service Representative is responsible for collecting co-pays, prepayment and any outstanding balances. The Patient Services Representative will work the assigned ‘buckets’ in the EMR.
Qualifications
Description
The Patient Service Representative is responsible for a variety of administrative functions and patient care activities in support of the clinic to include – checking-in/outpatients, collecting co-pays, verifying insurance, scheduling appointments and assisting clinical staff to provide support for the efficient delivery of patient care. Opening and closing the office. The Patient Services Representative will ensure waiting area is always neat; answers phones to include scheduling/following up appointments; enters patient demographics into EMR. The Patient Service Representative is responsible for collecting co-pays, prepayment and any outstanding balances. The Patient Services Representative will work the assigned ‘buckets’ in the EMR.
Qualifications
- High School Diploma or equivalent
- 2 years of medical office experience preferred
- Customer Service skills
- Knowledge of medical terminology preferred
- Experience with Epic a plus
- Must be detailed oriented
- Strong organizational and time management skills
- Excellent verbal and written communication skill
- Strong sense of discretion and professionalism
- Strong multi-tasking skills
