Account Manager

Orthobullets seeks a dynamic and motivated Account Manager to join our team and play a pivotal role in supporting our healthcare clients. This role offers abundant learning opportunities, making it an excellent fit for someone eager to grow and develop in a fast-paced start-up environment.

As an Account Manager, you will be able to work hands-on with our PASS product, building a deep understanding of its capabilities and applications. You will manage diverse responsibilities, including customer service, product education, and client onboarding while acting as a key liaison between our clients and internal teams.

Key Responsibilities

• Client Relations : I will serve as the primary point of contact for assigned clients, fostering strong relationships and ensuring their satisfaction with our services.
• Customer Service : Address and resolve client inquiries and issues promptly, maintaining a high level of customer satisfaction.
• Product Expertise : Gain a deep understanding of our product to effectively educate clients on its features and benefits.
• Onboarding : Facilitate a seamless onboarding process for new clients, guiding them through product setup and initial use.
• Training and Support : Conduct product training sessions and provide ongoing support to clients to ensure they maximize PASS's value.
• Feedback Collection : Gather client feedback to inform product improvements and communicate insights to the product development team.
• Collaboration : Work closely with cross-functional teams, including sales and marketing, to ensure client success.
• Proactive Engagement : Anticipate client needs and identify opportunities to enhance their experience and usage of our product.

Qualifications

Why Join Orthobullets?

If you are a motivated individual who enjoys working closely with clients and thrives in a fast-paced environment, we’d love to hear from you!

Apply : Thru Linkedin or by emailing stephie.krajcir@orthobullets.com