Chief Administrative Officer

At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty, and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina is currently searching for a Chief Administrative Officer to join our Executive Leadership Team in Charlotte. This position is a hybrid role with the expectation of being on site at least three (3) days per week. As a member of the Executive Leadership Team, the Chief Administrative Officer (CAO) plans, directs, manages, and oversees the activities and operation of OrthoCarolina. The CAO is a member of the senior management team and works collaboratively to advance the mission of OrthoCarolina, reporting to the Chief Executive Officer. The Chief Administrative Officer (CAO) has direct management responsibility for Marketing, Human Resources, PMO, Health Information Department, Corp Communications and Business Development. The CAO has the overall responsibility for the efficient and effective operations of OrthoCarolina. This includes: Provides direction to all OrthoCarolina employees/managers about prioritization and agenda of CEO – especially in the physical absence of the CEO. Ensures effective executive level meetings through a proactive planning process and meeting management. Resource Planning – works with the team to proactively anticipate staffing and other resource needs and provide ROI to C-suite for approval. Creates/refines processes, governance, and policies for all OrthoCarolina administrative functions. Work allocation – ensures that the work is being allocated to the appropriate people and that all essential personnel are being included in the discussions. Ensures effective and transparent internal communication to OrthoCarolina employees. Project management – creates high level project plans and ensures the work assigned by CEO gets done in a timely manner by creating clear expectations for next steps and holding the team accountable for delivery. Works on all other “internal” facing needs/issues that arise. A career at OrthoCarolina will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the utmost positive work environment. Women and minorities are encouraged to apply. OrthoCarolina is one of the nation’s leading independent academic orthopedics practices serving North and South Carolina and the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging, and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service. Over 300 OrthoCarolina providers see more than one million patient visits throughout western North Carolina each year. Education/Experience: Bachelor’s degree in Healthcare, Business or other related field required. Masters’ degree in Healthcare, Business or other related field strongly preferred. Minimum of seven (7) years executive level experience including five years of experience in the administration of a major clinic or large healthcare organization required. Orthopedic experience preferred. Skills: Excellent communication skills. Knowledge of rules, regulations, policies, practices, and office procedures. Understanding of Health Insurance Portability Accountability Act (HIPAA) privacy regulations. Knowledge of all Occupational Health and Safety Act (OSHA) standards and guidelines. Knowledge of priorities, goals, and objectives of the clinic. Self-starter and monitors own progress. Ability to plan, organize and review the work of subordinates performing a variety of functions. Capable of working under pressure and deadlines. Ability to work as a self-starter and monitor own progress. Competent to act as a public relations agent for clinic. Capability to manage difficult or emotional situations with people and respond promptly and calmly to work needs. Capacity to handle multiple tasks simultaneously and prioritize work needs. Employee Type Regular Qualifications Skills Education Certifications Language Work Experience With expert physicians and care providers in locations throughout our region, OrthoCarolina is one of the nation’s leading orthopedic practices and your destination for comprehensive orthopedic care. We bring expertise in the areas of foot and ankle, hand, hip and knee, shoulder and elbow, spine, sports medicine and pediatrics to offer a continuum of care unmatched in our region — and throughout the country. OrthoCarolina. You. Improved.