What are the responsibilities and job description for the PRN Patient Services Specialist- South Park position at OrthoCarolina?
Under general supervision and according to prescribed procedures, greets patients, prepares forms, collects, verifies and enters patient information into Centricity necessary for the timely and accurate processing of patient claims. Prepares paper work necessary for the patient visit. Answers incoming phone calls and directs calls, makes appointments, performs cashier duties as directed by the Practice Manager to include posting of charges, collection of co-payments/co-insurance and balances due. Follows process for release of medical information and FMLA/disability forms completion as requested.
At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit
https://www.orthocarolina.com/about-us
We are currently searching for a PRN Patient Services Specialist/ Rooming Assistant to work with our OrthoCarolina South Park team. This position will work as needed (up to 30 hours per week).
The Patient Services Specialist/ Rooming Assistant greets patients, escorts patients from waiting area to and from exam rooms, clean and maintains exam room supplies throughout the shift to maintain patient flow, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims.
Essential Functions:
- Transport patients from the waiting area to exam room
- Assists with patient preparation
- Prepares paperwork necessary for the patient visit.
- Assists with cleaning exam room and work area.
- Willingness to help at other sites if needed for staffing.
- Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges,
- Collection of co-payments/co-insurance and balances due.
- Follows the process for release of medical information and FMLA/disability forms completion as requested.
- Cross trains in other job functions to improve workflow.
Skills and Abilities:
- Excellent customer service skills
- Working knowledge of insurance
- Epic/EMR background a plus
- Medical terminology
Qualifications:
- High school graduate and/or associate or bachelor's degree
- Prefer minimum of one year experience in medical clinic setting.
Employee Type
PRN
Qualifications
Skills
Education
Certifications
Language
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