What are the responsibilities and job description for the BGT Sales Enablement Analyst position at Orthofix?
Why Orthofix?
Guided by our organizational values – Take Ownership | Innovate Boldly | Win Together – we collaborate closely with world-class surgeons and other partners to improve people’s quality of life. At Orthofix, we want team members who build relationships and share knowledge, challenge the status quo, and deliver results every day to help us achieve our vision to be the unrivaled partner in Med Tech.
Our global team of over 1,600 employees brings to market highly innovative, cost-effective, and user-friendly medical technologies that heal musculoskeletal pathologies for patients and the healthcare professionals who treat them. Looking to change people’s lives? Look no further.
How you'll make a difference?
Responsible for full life cycle support to Orthofix’s Bone Growth Therapy sales force. (Hybrid role)
What will your duties and responsibilities be?
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
- Assist in the day-to-day operations associated with the accurate and timely execution of onboarding, updating, or off-boarding of BGT sales entities and personnel.
- As part of the Order to Cash team, act as a dependable, responsive point of contact for sales leadership and the sales force, while maintaining effective communications and follow-through.
- Onboarding: Shepherd new sales entities or representatives through the entire onboarding process.
- Anticipate the downstream process controls and dependencies to help facilitate a seamless onboarding experience for any new sales entity or representative.
- Acts as liaison between Sales and Operations for all Field Inventory Management System changes.
- Resolve any delays or obstacles in the onboarding process. This includes but is not limited to obtaining the required information, resolving conflicts, and compiling/entering data directly.
- Utilize tracking reports and proactively identify and act upon possible issues before they emerge.
- Facilitate the accurate application of any changes to the sales force made through promotion, transfer, contract amendments, etc.
- Owns execution and reporting on all onboarding and compliance training KPIs.
- Oversees and assist other departments as needed with annual compliance refresher training process and field completion.
- Oversees annual distribution of all Certificates of Insurance.
- Manages distributor rosters and cyclical clean-up to ensure data accuracy.
- Oversees life cycle management tasks, and ensures communication between all functions.
- Maintains department calendar for onboarding (contract effective dates), field analysis, compliance training, and terminations (contract end dates).
- Act as a central point of contact for the processing of these changes within Orthofix.
- Offboarding: Work with internal stakeholders and sales leadership to facilitate the effective off-boarding of sales entities and representatives with an emphasis on minimizing negative impacts to revenue and inventory.
- Develop and maintain positive working relationships with multiple divisions and departments within the company.
- Identifies and leads process improvement suggestions through their workflow
- Work to continuously improve the process to enhance customer experience.
- Special Projects as assigned.
What skills and experience will you need?
- Minimum 5 years of business experience, with a preference for sales, operations, and/or contracts.
- Excellent written and verbal communication skills.
- Highly developed organizational and analytical skills with great attention to detail.
- Able to deal professionally, courteously, and efficiently with the public.
- Strong persuasive skills and ability to problem solve.
- Excellent presentation skills.
- Strong Microsoft office and PC skills. (e.g., Excel, PowerPoint, etc.)
- Oracle data entry and management.
- Excellent multi-tasking skills.
What qualifications are preferred?
- Experience with Human Resource Management or a Contract Management system.
SUPERVIOSORY RESPONSIBILITIES:
- N/A
PHYSICAL DEMANDS AND WORK CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regular lift and/or move, up to 20lbs.
- Use PC over 75% daily, eyesight should be correctable to standard level.
- Sitting over 75% daily. Occasional bending, stooping, standing, overhead reaching daily.
- Frequent verbal and written communication with associates on a daily basis.
- Hearing should be correctable to standard level.
- Frequent use of business equipment on a daily basis.
DISCLAIMER
The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, religious creed (including religious dress and grooming practices), color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), reproductive health decision-making, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws.
This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
