What are the responsibilities and job description for the CLINIC FRONT DESK- FLOAT position at OrthoNeuro?
Front Desk
Travel is required to our office locations listed below.
Dublin, Westerville, New Albany, Pickerington, Grove City
Job Summary:
This position is responsible for being the liaison between OrthoNeuro and the patient while at the same time creating and maintaining a friendly, pleasant environment at the front desk area. This position is also responsible for the efficient operation of the front desk area and obtaining current information from patients.
Job Duties:
- Greet patients as they arrive at the office
- Guide patients through the OrthoNeuro registration/check in process
- Create patient charts and schedule appointments for new walk-in patients
- Ensure that accurate insurance and demographic information is added/updated into the computer system
- Ensure required documents are accurate and included in patient charts for appointment
- Ensure patient outcomes information is collected before the patient leaves
- Collect required co-pays, co-insurances, and/or patient balances for patients seen each day
- Post patient balances due
- Balance collected funds at the end of the day and email reconciliation sheet to the Billing department
- Communicate to physicians pertinent information affecting their clinic and patients
- Other duties as assigned
Job Requirements:
- High school degree or equivalent; or completion at a technical training institution
- At least one year related experience; or equivalent combination of education and experience.
- Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred.
Benefits:
Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.
Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.