What are the responsibilities and job description for the Administrative Coordinator position at OrthoNY?
Job Description
Job Description
Position Summary
Looking for a fun, fast-paced environment with excellent work-life balance? As the first impression of our practice, the Administrative Coordinator warmly greets patients, manages surgical scheduling, and ensures a seamless check-in experience while providing exceptional customer service. This role is perfect for someone with strong organizational and communication skills, ready to support the overall workflow of a dynamic healthcare setting.
Responsibilities
- Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts;
- Performs check-in process to notify clinical staff patient is ready to be seen;
- Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily;
- Answers all incoming lines and directs calls to the appropriate Departments.
- Schedules all patients for surgical procedures, including urgent cases, as needed;
- Ensures all needed parties have an up to-to-date schedule;
- Assist all co-workers with workflow, including filing;
- Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner;
- Other tasks and responsibilities as needed / assigned.
Qualifications
Other Information
40 hours per week.
Monday-Friday
