What are the responsibilities and job description for the Patient Care Coordinator position at Orthopaedic Associates of Maine?
Join Orthopaedic Associates of Maine as a Patient Care Coordinator!
Are you a detail-oriented, compassionate professional looking to make a real impact in healthcare? We are seeking a Patient Care Coordinator to join our Sports Department and help ensure a seamless, high-quality experience for our patients.
As a key part of our clinic, you’ll work closely with physicians, advanced practice providers (APPs), and staff to coordinate patient care, manage scheduling, and assist with essential administrative functions. If you thrive in a fast-paced, team-oriented environment and enjoy making a difference in patients’ lives, this role is for you!
Why Join Us?
✅ Be the Heart of Patient Care – Help facilitate smooth clinic operations and ensure patients receive timely, quality care.
✅ Collaborative & Supportive Team – Work with an experienced and friendly team that values teamwork and communication.
✅ Opportunities to Grow – Expand your administrative and healthcare knowledge in a dynamic, patient-focused setting.
What You’ll Do:
Greet and assist patients and families with professionalism and compassion, both in person and over the phone.
Prepare and maintain patient charts, ensuring accuracy and completeness.
Schedule appointments and manage prior authorizations for imaging and procedures.
Act as a key point of contact between patients, providers, and insurance carriers.
Monitor and follow up on patient communications, voicemails, and medical records requests.
Support clinic operations by handling correspondence, processing disability forms, and coordinating documentation.
What We’re Looking For:
✔ High School Diploma or equivalent (healthcare experience preferred, especially in orthopaedics)
✔ Strong administrative and organizational skills with keen attention to detail
✔ Excellent communication and interpersonal skills for working with patients, physicians, and staff
✔ Proficiency in electronic medical records (EMR) systems
✔ A compassionate, team-oriented mindset with a passion for helping others
✔ Ability to multitask and adapt to changing priorities in a busy clinic setting
Ready to Make an Impact?
If you’re looking for a meaningful role where you can support patients and be part of a dynamic healthcare team, we’d love to hear from you! Apply today and take the next step in your career.
