What are the responsibilities and job description for the FRONT DESK ASSOCIATE position at Orthopaedic Associates of Zanesville?
Essential Duties and Responsibilities
- Greet patient as they arrive and exit the office
- Maintain charts in both the clinic and the EHR
- Answer the phone and take messages with clarity
- Guide the patient through the registration and scheduling process while maintaining updated demographic information in the EMR and EHR
- Collect copays and account balances with accurate posting of these payments in the EMR
- Complete the insurance verification, and authorization process in order to communicate the information to the patient and the clinicians
- Dissemination of accurate and timely communication with the physicians, patients, insurance providers, etc.
- Other duties as assigned
Schedule
Monday-Friday, 8:30am to 5:00pm
Certificates, Licenses, and/or Registrations
Valid Ohio Driver’s license or valid driver’s license from another state and ability to secure an Ohio Driver’s License within 30 days of assuming this job.
Valid Ohio Driver’s license or valid driver’s license from another state and ability to secure an Ohio Driver’s License within 30 days of assuming this job.
Education and/or Experience
- High school diploma or equivalent
- At least one year of related experience or equivalent combination of education and experience; experience in physician offices preferred
- Knowledge of Orthopedics, Neurosurgery, Neurology, Psychiatry , Physical Therapy and Occupational Therapy preferred
Benefits:
Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.
Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.
Job Type: Full-time