What are the responsibilities and job description for the Front Desk Receptionist position at Orthopaedic Institute of North Mississippi?
The Orthopaedic Institute of North Mississippi is searching for a dedicated Check-In Receptionist who can handle working in a fast passed clinic environment with a positive attitude and a strong desire for efficiency. This position is entry-level which involves the check-in and scheduling for patients seen in clinic. Check-In Receptionists are the company’s first line of contact when entering the clinic, thus, every contact made is an opportunity to provide an exceptional customer service experience.
- Check-In and schedule patients for physicians
- Demonstrate empathy and active listening during patient encounters
- Must have outstanding customer service skills and work well under pressure
- Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations
- Provide timely response to patient and supervisor requests
- Possess great data entry skills
- Strong ability to multi-task
- Strong user level of computer skills
- Must be able to arrive to work no later than 7:45am to begin clinic at 8:00am.
- Must be able to stay at work until 5:30pm when necessary; clinic normally ends at 5:00pm.
- Must have reliable transportation and willing to travel to Tupelo, Corinth, and Pontotoc offices, if needed.
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