What are the responsibilities and job description for the Physical Therapy Receptionist position at Orthopaedic Specialty Group?
Physical Therapy Receptionist
Orthopaedic Specialty Group currently has an opening for a Receptionist in our Physical Therapy Department. Responsibilities include, but are not limited to :
- Greet patients and visitors in a prompt, courteous, and helpful manner.
- Arrives patients via computer system; verify patient information, current referral if applicable, and provides appropriate paperwork to patient.
- Collects applicable co-pay.
- Obtains benefit information and referrals / authorizations if necessary
- Books, cancels and reschedules patient appointments
- Answers phones, transfers and / or directs calls during busy times.
- Acts as liaison between patient and other staff, including therapists, PTA, and physical therapy techs, etc...
- When applicable, relays phone messages from patients to Therapists.
- Keeps waiting room neat and presentable at all times.
- Maintains excellent communication with Physical Therapists and patients regarding wait times or delays.
- Maintain patient confidentiality.
Qualifications
Candidates will be courteous, articulate, reliable and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.
OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.
Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer
Salary : $18 - $20
