What are the responsibilities and job description for the Benefits and Referral Coordinator / Front Desk / Medical Assistant position at Orthopaedic Surgical Specialists?
Benefits :
Health insurance
Paid time off
Training & development
Opportunity for advancement
401(k) matching
Bonus based on performance
Job Summary
We are seeking a friendly, organized Benefits and Referrals Coordinator / Front Office Assistant / Medical Assistant to join our team! You will have an important role in our busy orthopedic surgery office and be an integral part of our patients' care. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
2 to 3 days weekly Benefits and Referrals Coordination :
Health insurance authorizations submissions and follow up
Patient communication and coordination regarding insurance benefits and authorizations
Staff and physician communication regarding benefits and authorizations
1 to 2 days weekly Front Office Receptionist :
Greet and checking in patients
Collection of co-pays and balances
Verification of patient insurance eligibility and benefits
Answering phones / messages, scheduling appointments and responding to patient requests or concerns in a timely manner
Addressing and distributing incoming faxes to corresponding staff or doctors
Part-time, 1 or 2 partial days weekly, medical assistant responsibilities including rooming patients, EHR entry, common orthopedic postop care, assisting with braces and splints, etc
Qualifications
Knowledge of HMO authorizations (Optum / TMIPA)
Strong customer service skills
Excellent organizational skills and attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Knowledge of medical terminology, HIPPA regulations, ICD, and CPT coding
Proficient in using phone systems, general office equipment and electronic medical records
Previous medical office and medical assistant experience desired
Bilingual Spanish and English preferred but not required
Full-time. Wages are dependent on experience. Minimum one year experience required.
If you are a friendly and organized individual with excellent communication skills with the above experience, we would love to hear from you.
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