What are the responsibilities and job description for the Medical Scheduler/Receptionist position at Orthopaedic?
Overview
We are seeking a detail-oriented and organized Medical Scheduler to join our healthcare team. The ideal candidate will play a crucial role in managing patient appointments and ensuring smooth operations within our medical facility. This position requires excellent communication skills, familiarity with medical terminology, and a strong commitment to maintaining patient confidentiality in accordance with HIPAA regulations.
Responsibilities
- Schedule and confirm patient appointments using scheduling software, ensuring optimal use of provider time.
- Manage incoming calls and inquiries, providing exceptional customer service while adhering to phone etiquette standards.
- Maintain accurate patient records and care plans, ensuring all information is up-to-date and compliant with HIPAA regulations.
- Assist with medical collections as needed, addressing billing inquiries and processing payments.
- Collaborate with healthcare providers to coordinate patient care and resolve scheduling conflicts.
- Utilize electronic health record systems such as Epic or Eaglesoft for efficient appointment management.
- Provide administrative support as required, including filing, data entry, and other clerical tasks.
Requirements
- Proficiency in medical terminology and understanding of healthcare practices.
- Experience with phone systems and strong phone etiquette skills.
- Familiarity with electronic health record systems (Eaglesoft or Epic preferred).
- Strong customer service skills with the ability to handle sensitive situations professionally.
- Knowledge of HIPAA regulations to ensure patient confidentiality is maintained.
- Previous experience in a medical office setting is preferred but not required.
- Excellent organizational skills and attention to detail.
Join our team as a Medical Scheduler and contribute to providing exceptional care for our patients while enjoying a dynamic work environment.
Qualifications
- Medical receptionist
- Medical administrative support
- Medical scheduling
Qualifications
- Medical records
Job Type: Full-time
Pay: $15.75 - $18.14 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Medical Specialty:
- Orthopedics
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $16 - $18