What are the responsibilities and job description for the Intake Specialist position at Orthopaedics East?
Job Title : Intake Specialist
Department : Clinic
Reports To : Clinic Director
FLSA Status : Non-Exempt (Hourly)
Work Schedule: Monday-Friday, Generally 8:00 A.M. - 5:00 P.M.
Summary:
The Intake Specialist provides essential support to the clinic by assisting with patient intake, documentation, and coordination of clinical needs. This position ensures an efficient and positive patient experience while supporting the clinical team in a fast-paced orthopedic environment.
This position requires compliance with OrthoEast’s compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element required as part of the job duties and considered during performance evaluations.
Essential Duties and Responsibilities:
- Measure and record patient height, weight, and blood pressure.
- Collect and document patient medical history, current medications, and allergies.
- Verify and update patient demographic and insurance information at least every three months or as needed.
- Confirm and schedule patient appointments accurately.
- Prepare patient charts prior to appointments to streamline clinic workflow.
- Screen all new and existing patients upon arrival to facilitate check-in procedures.
- Provide support to the Medical Assistant team with message tasks as needed.
- Maintain accurate and timely documentation in the electronic medical record (EMR) system.
- Perform additional duties as assigned by the Clinic Director or supervisory staff.
Education and/or Experience:
- 0–3 years of experience in a clinical or healthcare setting.
- Proficiency in documenting and updating patient records.
- Strong communication and teamwork skills.
- Ability to work in a fast-paced clinic environment.
- Strong interpersonal and communication skills.
Required Behaviors:
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. Occasionally lifting and/or moving up to 20 pounds.
Salary : $15
