What are the responsibilities and job description for the Patient Service Representative - Registration position at Orthopedic Institute?
Job Title: Patient Service Representative (Registrar)
Job Description:
We are seeking a dedicated and detail-oriented Patient Service Representative to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service while managing patient check-in and check-out processes. This role requires an understanding of healthcare terminology and medical insurance procedures.
Key Responsibilities:
- Greet patients warmly and assist them with the check-in and check-out process.
- Collect co-pays and ensure accurate processing of payments.
- Verify patient demographics and insurance information to ensure accuracy.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Provide information to patients regarding clinic services and procedures.
- Collaborate with healthcare staff to ensure a smooth patient experience.
Job Requirements:
- Knowledge of healthcare terminology and medical insurance processes.
- Strong attention to detail and organizational skills.
- Excellent customer service and communication skills.
- Ability to handle sensitive information with discretion.
- Proficient in using electronic health record (EHR) systems and other office software.
We welcome applicants who are committed to providing high-quality service in a healthcare environment. If you are passionate about patient care and have the required skills, we encourage you to apply.
