Patient Service Representative (PSR)

Job Summary

Busy physician-owned medical practice seeking highly organized and detail oriented individual to join our team. In this role you will be responsible for providing support in a medical office setting. You will be a patient's first point of contact where primary focus will be delivering exceptional patient care and ensuring smooth operations. Applicant must be able to perform in a high volume clinic setting while providing quality patient care and attention to detail.

Competitive pay/benefits. This is a full-time position, Monday through Friday, closed on weekends and most holidays.

Responsibilities:

• Greet and check-in patients, demographics, insurance verification and eligibility
• Collect co-pay, patient payments, provide receipts
• Prepare, obtain and maintain patient intake forms
• Obtain referrals
• Prepare all documentation and records with accuracy as directed or necessary for the patient's care
• Answer phone calls, collect and document detailed information and direct phone calls in a professional and timely manner in accordance to office and clinic protocols
• Efficiently provide basic office administrative support tasks such as mailing, faxing, sorting, typing, filing, etc
• Participate and contribute in a team-based environment
• Follow HIPAA

Qualifications:

• Excellent customer service
• Insurance knowledge required
• Strong knowledge of medical terminology
• Attention to detail and ability to multitask in fast-paced environment
• Microsoft Office knowledge
• EMR experience
• Typing 45 WPM
• Strong phone communication
• Team player with ability to multitask
• Punctuality is a must

Our staff not only enjoys full benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, and collaboration.

We’re interested in learning more about you and appreciate you taking the time to apply online. We are committed to employing a diverse workforce. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, and veterans are encouraged to apply.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Ability to Commute:

• Everett, WA 98201 (Required)

Work Location: In person

Salary : $20 - $22