What are the responsibilities and job description for the Triage Team Member position at OrthoVirginia?
Triage Team Member Job Description
OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a Full-Time Triage Team Member to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position Summary
The Triage Nurse will assist with patient care over the telephone in a multi-specialty medical practice.
Primary Functions & Accountabilities
OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a Full-Time Triage Team Member to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position Summary
The Triage Nurse will assist with patient care over the telephone in a multi-specialty medical practice.
Primary Functions & Accountabilities
- Answering incoming triage calls, utilizing the Electronic Medical Record to answer patients' questions.
- Triaging providers as needed through the EMR, generating documents in the EMR, responding to patient requests in a timely manner.
- Completing medication and insurance authorizations and digital filing of documents requiring provider review.
- This position may also provide coverage or rotate into the Clinical Team Member position to perform direct patient care in the clinic.
- Proficient computer skills
- Knowledge of basic medical terminology
- A cheerful disposition and the ability to work well in a high volume, fast paced environment.
- Medical office or triage experience is preferred.
- LPN license preferred.
