What are the responsibilities and job description for the Patient Financial Services Representative position at Ortonville Area Health Services?
Ortonville Area health Services seeks a highly motivated individual who has a passion for helping others to join our team. As a PFS Representative, you will be the liaison between patients and our financial services department assisting in a variety of areas. Our PFS team plays a vital role in ensuring a positive experience for our patients by offering support and guidance with financial matters.
Job Duties:
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Job Duties:
- Coordinates collection activities with patients, insurance & billing personnel, and/or responsible third party as necessary to coordination collection of accounts.
- Responsible for working with patients to develop payment plans and options for resolution of outstanding patient balance.
- Handles the calls from patients or responsible parties of accounts.
- Responsible for the correct and accurate maintenance of records
- Maintenance of accurate information within the computer system to enable others to determine where the account is within the collection process.
- Coordinates authorization of hospitalization & certain outpatient nursing services with insurance payors & patients in a timely and effective manner to ensure coverage of services
- Responsible for all follow-up in connection with the collection of account balances due. This will include contacts by telephone with insurance companies and agents, other departments of the hospital, patients, etc.
- Strong communication, computer & problem solving skills, an enthusiastic & positive attitude
- general knowledge in billing procedures; health care experience preferred
- Ability to handle sensitive information with discretion
- Full-Time, Monday-Friday
- Medical, Dental, Vision, HSA account with employer match
- Generous PTO bank
- PERA retirement with employer match
- Salary Range: $39,000-$56,000 annually
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Salary : $39,000 - $56,000