What are the responsibilities and job description for the Salesperson, Aftermarket Parts position at Orw Usa Inc?
We are looking for gearheads to join our 4WP/ORW retail store sales team!
As an Aftermarket Parts Salesperson, you will play a pivotal role on our dynamic team, serving as a subject matter expert focused on sales and customer service of aftermarket automotive components.
Responsibilities:
- Initiates excellent service by greeting, engaging, and connecting with all customers
- Drives sales by utilizing suggestive selling techniques and product knowledge to promote and sell additional parts and services
- Inform customers with questions and inquiries while communicating monthly sales and promotions
- Skillfully fosters customer relationships to cultivate loyalty and build customer retention through in-person interactions and social media
- Contributes to inventory control and shrinkage percentages by thoroughly organizing, monitoring, and displaying parts and products
- Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and development of professional skill set
- Understands and adheres to all company policies, procedures, safety, and environmental rules
- Maintains store cleanliness and appearance to uphold a safe and secure work environment
- Work with your team to provide excellent customer service
Qualifications:
- Demonstrate proficiency in lift kit, wheel and tire application knowledge, and general aftermarket Jeep and Truck accessories
- Continually meet or exceed monthly targets in labor, merchandise, and warranty sales percentages
- Discover the essential steps of the sales journey including effective selling techniques and proven industry methods
- Proficiency with operating computer software, parts database, and point of sales systems
- Must have a valid driver's license as may be required to drive both customer and company vehicles, contingent upon the successful completion of a Motor Vehicle Records (MVR) check
- Ability to lift up to 50 lbs., and team lift up to 100 lbs.
- Ability to communicate professionally and clearly with both internal and external parties
- Ability to read and comprehend written instructions and work orders
- Must be able to work scheduled store hours at specific location
Work Environment:
- Customer-facing position in retail store (answering phones, using computers, point of sale, escorting customers around showroom floor)
- Occasionally interact with employees in the service department with concrete floors, industrial structure, vehicle lifts, workbenches/workstations, stationary and moving vehicles and other automotive workshop facility equipment
- May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions
- Working in various physical positions including standing, balancing, stooping, kneeling, reaching, carrying, and lifting
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the organization's ongoing needs.
We are committed to working with and providing reasonable accommodation for individuals with disabilities. Please tell your hiring manager if you need accommodation during the interview process.
Pay offered based on multiple individualized factors including retail location, job-related knowledge, skills, and experience. Pay ranges based on a 40-hour work week. The total compensation package also includes a commission plan.
ORW | 4WP is an EEO/AA - W/V/D/M and is proud of our diverse employee population. Employment offers include a requirement for successful completion of a background investigation, and pre-employment drug screening. We use E-Verify to determine employment eligibility for all new employees. E-Verify is a joint effort among employers, the U.S. Social Security Administration (SSA) and U.S. Department of Homeland Security (DHS).
