What are the responsibilities and job description for the Financial Services Sales Associate position at Osaic Wealth Advisors?
Financial Services Sales Associate
Osaic Wealth, Inc. is one of the nation’s largest providers of wealth management solutions in the financial services industry. This independently registered branch office in Orchard Park, NY is relationship-driven and values honesty, integrity, and professionalism. At our core, we treat our clients like family, striving to make a meaningful, positive difference in their lives. Maintaining our clients’ trust is our top priority.
Our mission is to empower clients to make sound financial decisions. We are looking for a dedicated individual who can complete tasks efficiently and enjoys going the extra mile for our amazing clients.
About the Role
As a Client Services Associate you will handle a variety of operational tasks, all aimed at upholding the high standards our clients have come to expect.
Primary Responsibilities
Client Services and Account Management
- Create a welcoming environment for clients through phone and in-person interactions.
- Provide administrative support to financial advisors.
- Open and service accounts as needed.
- Complete and process appropriate forms for client accounts.
- Process and track new and existing business.
- Process meeting notes and handle action items.
- Manage, research, and resolve client service requests independently.
- Collect and compile account paperwork for client meetings.
- Handle sensitive and confidential information with discretion.
- Maintain back-office records in compliance with regulatory guidelines.
- Research and resolve inquiries with the Broker-Dealer and investment sponsors.
- Deliver accurate, high-level service for all account-related requests.
- Perform other duties as needed to support firm operations.
- Assist clients with online access issues, log-ins, and routine service requests.
- Help maintain a paperless office by organizing and managing digital documentation.
Operations & Compliance Management
- Maintain accurate and compliant records.
- Communicate with the Broker-Dealer.
- Create and update support tickets in the back-office system.
Skills & Qualifications
- Education and Experience: High school diploma required; 2 years financial services and/or insurance industry experience mandatory; Series 7 preferred.
- Technical Skills: Strong proficiency with computers and Microsoft Office (Excel, Word).
- Communication: Excellent written and oral communication skills; professional and client-friendly demeanor.
- Organization: Strong attention to detail and ability to prioritize tasks
- Learning Mindset: Teachable and eager to learn procedures while identifying ways to improve them.
- Teamwork: Ability to work independently and collaboratively within a team.
- Confidentiality: Maintain a high degree of confidentiality.
- Proactivity: Take the initiative to identify tasks that need to be accomplished.
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Position Details
- Work Environment/Location: Professional office setting / In-person
- Schedule: Monday to Friday, 8:30 AM to 4:30 PM / 35-hour work week
- Dress Code: Business attire required.
- Compensation: Based on experience.
Job Type: Full-time
Pay: $27.50 - $41.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k) 3% Match
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends only
Ability to Commute:
- Orchard Park, NY 14127 (Required)
Work Location: In person
Salary : $28 - $41