What are the responsibilities and job description for the SVP, Digital Transformation position at Osaic?
Senior Vice President of Digital Transformation
Osaic is seeking a Senior Vice President of Digital Transformation to lead the company's digital transformation initiatives. This role will drive leadership in planning, design, and implementation of innovative business solutions in New Business processes and move Underwriting into a future state.
Key Responsibilities:
- Drive leadership in the planning, design, and implementation of innovative business solutions in New Business processes and move Underwriting into a future state by defining vision, strategies, and tactics to address shifts in our business and the industry.
- Explore changes to current New Business environment and propose the use of digital technologies to create new or modify existing processes.
- Implement automation to improve customer service and experience to meet the changing business and market requirements by addressing the shifting of consumer expectations.
- Use AI driven insights to improve efficiencies.
- Continually deploy tech at scale that will create value to the organization by addressing the current processes, technology, and people in place.
- Reskill employees in both New Business and Underwriting by improving efficiencies, adding creativity, and building for the future.
- Develop ways to automate underwriting using AI and algorithms to enable more sophisticated risk assessments, personalized policy recommendations and enhance the customer experience.
- Facilitate Strategic Planning initiatives involving digital strategy of EMC, for the New Business and Underwriting departments, and be the driving force to execute among key stakeholders.
- Measure and manage financial metrics and goals for the digitization of New Business and Underwriting areas to assure they are meeting Highland's objectives, and assist in managing and setting departmental budgets for the teams.
- Play a role in the company's senior leadership to include assistance in setting strategic goals that will drive digital growth and results for transformation of how business handled.
- Be able to make data driven decisions, while keeping a tab on market trends and customer behaviors.
- Maintain critical relationships with all stakeholders, including parent company relationships, as well as external vendors and viable partners.
Requirements:
- Bachelor's Degree Required.
- Minimum of 10 years' experience.
- Strong business technology acumen.
- Highly analytical with an elevated level of strategy experience or similar management consultant experience.
- Possess a meticulous organization and process management skillset that allows for management of a wide range of initiatives.
- Impeccable communication skills.
- Strong decision-making skills.
- Business Process Improvement.
- Proficiency with Microsoft Office (specifically Outlook, Word & Excel).
This is an exciting opportunity for a seasoned professional to join Osaic's team and drive digital transformation across the organization.
