REMOTE* Digital Product Manager

Digital Product Manager

Direct Hire 1099 or W2 only.

The client is not offering VISA sponsorship or subcontracting for this position.

Remote is considered for exceptional candidates.

Key Traits for This Role

• 
  Passion for understanding processes, then providing training
• Agency: Find solutions to problems when the answers are not obvious. Get things done!
• Persuasive Relationship Building: Get people to do things that are important, but might be out of their normal scope.
• API & Processes: You’ll be working with APIs, and documenting processes and how APIs fit into those processes.

Key Responsibilities for Digital Product Managers



• Design, manage, and execute the vision for the company's Digital Products.
• Establish or participate in Design Thinking, Agile, and LEAN rituals which establish a rhythm for the team, promote ongoing communication and iterative refinement of roadmaps.
• Lead & facilitate in-person research to gain deep customer understanding and empathy.
• Turn customer insights into actionable strategies and priorities.
• Identify immediate and/or upcoming user needs, then work with the team to develop a product plan that addresses them.
• Set product vision and lead road mapping, goal setting, story writing, project execution, A/B testing, and product roll-out strategy.
• You don’t believe in MVP, but MDP, Minimally Delightful Product.
• Define learning agenda and key performance indicators (KPIs) to measure success/failure.
• Prioritize features and tasks for the product using internal tools, tracking and reviewing the product direction and current work frequently.
• Strategically evolve and grow existing products and services to constantly deliver a better CX.
• Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.
• Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics.
• Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making.

Additional Skills: Core Product Management

• 
  Training & User Adoption
• API Understanding including JSON
• Hardware Resource and Sourcing
• Must be able to go into the company's local stores 2-3x weekly
• Inter-departmental relationships
• High levels of "Get it done"

Role is to manage in-store operations for Delivery including APIs, Training & Post-Order efforts.