What are the responsibilities and job description for the Radio Communications Service Technician position at Osceola County, FL?

Salary : $22.67 Hourly

Location : Kissimmee, FL

Job Type : Full-time

Job Number : 02417

Department : Public Safety

Division : Emergency Management

Opening Date : 01 / 17 / 2025

Closing Date : 1 / 24 / 2025 11 : 59 PM Eastern

General Description of Duties

NOTE TO INTERNAL APPLICANTS : INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND / OR PAYGRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.

Under direction, the purpose of the position is to provide technical, operations, maintenance, and training support for municipal audio communications equipment. Employees in this classification perform at entry level and are responsible for assisting users with radios services. Work includes providing emergency support as needed for communication hardware and software.

Essential Job Functions

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Installs, maintains, and repairs County communications equipment including radios, consoles, telephones, and audio equipment.
Installs radio equipment in vehicles.
Provides technical assistance to end users of radios equipment and system.
Evaluates network performance and performance capacity in regards bi-directional amplifier and distributed antennas systems.
Provides support in the Radio Frequency (RF), multiple radio management systems, RF test equipment, antenna concepts, FCC licensing, radio dispatch consoles, repeater systems, transmission lines and bulkheads.
Performs routine repairs, programming, tuning and general maintenance to communications equipment and machinery.
Receives inquiries and concerns, ascertains the nature of the request, and resolves personally, or directs to the appropriate individual or department.
Provides consultation and assistance regarding communications needs and problems.
Provides emergency support as needed for communication hardware and software; assists in diagnostics.
Transports materials and equipment to, from, and within storage and operating areas.
Performs general inventory work stocking materials and equipment in designated areas.
Required to participate in rotating on-call status for radio system trouble.
Assists in the resolution of any Public Safety Communications Center radio issue.
Performs duties as assigned / necessary which are related, or logical in assignment to the position.

Minimum Qualifications

Education : High School Diploma or equivalent.

Experience : Four (4) years' radio frequency work experience in the design, engineering, installation, maintenance, testing, and / or repair of radio systems and associated equipment. An equivalent combination of education, certification, training, and / or experience may be considered.

Miscellaneous : Must possess and maintain a valid Florida Driver's License.

Knowledge, Skills and Abilities

General knowledge of the principles and practices of radio communications and telecommunications.

General knowledge of principles and practices of the maintenance and repair of electrical and electronic equipment.

Proficient with Motorola CPS software and Microsoft Office.

Ability to tune and program radio equipment.

Ability to test for and repair defects in communication equipment.

Ability to keep records and make reports.

Ability to prioritize work, organize and make sound judgments in offender supervision both in the office and the field, skill in program planning and management.

Ability to work independently in an office and field environment.

Skill in interpersonal and leadership communications; ability to communicate professionally verbally, in writing.

Skill in establishing and maintaining effective working relations with all levels of management, employees, other departments, officials, and the general public; skill in the principles and techniques of customer service skills.

Ability to access, operate and maintain various software applications.

Ability to operate basic office equipment e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines.

Ability to read, update and maintain various records and files.

PHYSICAL DEMAND REQUIREMENTS :

Physical Demand : Heavy

100 pounds maximum lifting.

Frequent (up to 2 / 3 of the work time) lifting, carrying up to 50 lbs.

Expressing or exchanging ideas by spoken word or perceiving sound by ear.

Good eyesight for production or safety of self and others.

Physical demand requirements are in excess of medium work.

Physical agility is required in kneeling, bending, stooping, and reaching.

Osceola County offers a comprehensive benefits package to fit the needs of our employees and their families. For additional information and details, visit the page.

Do you possess a High School Diploma?

Briefly explain and list your years of radio frequency work experience in the design, engineering, installation, maintenance, testing, and / or repair of radio systems and associated equipment. (Experience must be demonstrated in the "Work Experience" section of the application.)

Briefly explain your knowledge of principles and practices of the maintenance and repair of electrical and electronic equipment.

Describe your experience tuning and programing radio equipment.

Describe your experience testing for and repairing defects in communication equipment.

Please describe your experience with Motorola CPS Software and Microsoft Word?

Do you possess a valid Driver's License? If so, what state?

Are you a U.S. Military Veteran?

Are you electing to claim Veteran's Preference? (If electing to claim Veteran's Preference, be sure to complete the Veteran's Preference Eligibility Form located on the home page of NeoGov.)

Required Question

Salary : $23

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