What are the responsibilities and job description for the Certified Medical Assistant CompleteCare position at OSF Saint Francis Medical Center?
Job Description
Total Rewards
"Your life - our Mission"
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.
Expected pay for this position is $23.06 - $27.13/hour. Actual pay will be determined by experience, skills and internal equity.
Overview
OSF CompleteCare 55 is a start-up focusing on innovative digital and in person primary care designed with the patient at the forefront. Our goal is to efficiently use technology to meet adult patients where they are on their healthcare journey. We are seeking an innovative thinker with the ability to see the big picture and help foster team culture. Our ideal team member will connect with patients in a way that drives better patient engagement, promotes a commitment to continuous improvement, and promotes our core team values.
OSF will invest in you on day 1! Candidates with 5 years of direct experience will receive 24 hours of Vacation and Holiday time that will be available for use beginning day 1. This is in addition to our generous time-off benefits.
POSITION SUMMARY: The Certified Medical Assistant Care Guide is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Care Guide to companion patients and their “secondary guests” through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit.
The Care Guide is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. This role is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Care Guide has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.
Qualifications
REQUIRED QUALIFICATIONS:
Education
High School Diploma or GED
AND Certificate of completion or Diploma from a medical assistant program
OR Completion of Guild MedCerts medical assistant certification course AND certificate of completion from OSF applied learning program
OR Education equivalency: at least 6 months experience in Certified Medical Assistant role
OR proof of completion of on-the-job training/education program for certified medical assisting in another healthcare organization.
Licensure/ Certification: CMA-Certified Medical Assistant Current certification by one the following approved certifying agencies:
PREFERRED QUALIFICATIONS: Experience: Previous experience as a medical office assistant or CNA or equivalent, previous experience with an electronic health record, phlebotomy.
Licensure/ Certification: If working in the Rural Health Clinic setting, will be required to have BLS through the American Heart Association.
OSF HealthCare is an Equal Opportunity Employer.
Total Rewards
"Your life - our Mission"
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.
Expected pay for this position is $23.06 - $27.13/hour. Actual pay will be determined by experience, skills and internal equity.
Overview
OSF CompleteCare 55 is a start-up focusing on innovative digital and in person primary care designed with the patient at the forefront. Our goal is to efficiently use technology to meet adult patients where they are on their healthcare journey. We are seeking an innovative thinker with the ability to see the big picture and help foster team culture. Our ideal team member will connect with patients in a way that drives better patient engagement, promotes a commitment to continuous improvement, and promotes our core team values.
OSF will invest in you on day 1! Candidates with 5 years of direct experience will receive 24 hours of Vacation and Holiday time that will be available for use beginning day 1. This is in addition to our generous time-off benefits.
POSITION SUMMARY: The Certified Medical Assistant Care Guide is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Care Guide to companion patients and their “secondary guests” through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit.
The Care Guide is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. This role is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Care Guide has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.
Qualifications
REQUIRED QUALIFICATIONS:
Education
High School Diploma or GED
AND Certificate of completion or Diploma from a medical assistant program
OR Completion of Guild MedCerts medical assistant certification course AND certificate of completion from OSF applied learning program
OR Education equivalency: at least 6 months experience in Certified Medical Assistant role
OR proof of completion of on-the-job training/education program for certified medical assisting in another healthcare organization.
Licensure/ Certification: CMA-Certified Medical Assistant Current certification by one the following approved certifying agencies:
- American Association of Medical Assistants (AAMA), earning CMA credential.
- American Medical Technologists (AMT), earning RMA credential.
- National Center for Competency Testing (NCCT), earning NCMA credential.
- National HealthCare Association (NHA), earning CCMA credential
PREFERRED QUALIFICATIONS: Experience: Previous experience as a medical office assistant or CNA or equivalent, previous experience with an electronic health record, phlebotomy.
Licensure/ Certification: If working in the Rural Health Clinic setting, will be required to have BLS through the American Heart Association.
OSF HealthCare is an Equal Opportunity Employer.
Salary : $23 - $27
