What are the responsibilities and job description for the Patient Access Associate position at OSF Saint Francis Medical Center?
Job Description
Total Rewards
"Your life - our Mission"
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.
Expected pay for this position is $18.80-$22.12/hour. Actual pay will be determined by experience, skills and internal equity. This is an hourly position
Overview
This job is located in Rockford,IL.
Will need to be able to pick up hours at other locations within the Rockford Loves Park area.
PRN - 1-2 shifts per week- 8 hour days
Very Limited Benefits
The majority of staffing needs would fall between 7am-6pm for most locations, but could be as early as 5am or overnights (10pm-6:30am) may be available at times as well. Examples would be 5a-1:30p, 7a-3:30p, 8:30a-5p, 10a-6:30p for nearly all locations. In the admitting or emergency room, the later shifts that may be available is 12p-8:30p, 2p-10:30p, or 10:30p to 6:30a.
POSITION SUMMARY: The Patient Access Associate ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSF’s services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation.
Qualifications
REQUIRED QUALIFICATIONS: Education: High school diploma or GED Experience: One year in an office clerical setting or customer service environment Other skills/knowledge: Working knowledge of standard Microsoft Office applications and website navigation Problem solving, conflict management, time management, good oral and written communication skills Required to complete all role specific revenue cycle training and certification within 12 months
PREFERRED QUALIFICATIONS: Experience: Three years in an office clerical setting or customer service environment. Direct experience in a revenue cycle or medical setting Other skills/knowledge: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology
OSF HealthCare is an Equal Opportunity Employer.
Total Rewards
"Your life - our Mission"
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.
Expected pay for this position is $18.80-$22.12/hour. Actual pay will be determined by experience, skills and internal equity. This is an hourly position
Overview
This job is located in Rockford,IL.
Will need to be able to pick up hours at other locations within the Rockford Loves Park area.
PRN - 1-2 shifts per week- 8 hour days
Very Limited Benefits
The majority of staffing needs would fall between 7am-6pm for most locations, but could be as early as 5am or overnights (10pm-6:30am) may be available at times as well. Examples would be 5a-1:30p, 7a-3:30p, 8:30a-5p, 10a-6:30p for nearly all locations. In the admitting or emergency room, the later shifts that may be available is 12p-8:30p, 2p-10:30p, or 10:30p to 6:30a.
POSITION SUMMARY: The Patient Access Associate ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSF’s services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation.
Qualifications
REQUIRED QUALIFICATIONS: Education: High school diploma or GED Experience: One year in an office clerical setting or customer service environment Other skills/knowledge: Working knowledge of standard Microsoft Office applications and website navigation Problem solving, conflict management, time management, good oral and written communication skills Required to complete all role specific revenue cycle training and certification within 12 months
PREFERRED QUALIFICATIONS: Experience: Three years in an office clerical setting or customer service environment. Direct experience in a revenue cycle or medical setting Other skills/knowledge: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology
OSF HealthCare is an Equal Opportunity Employer.
Salary : $19 - $22
