What are the responsibilities and job description for the Member Services Welcome Center Downtown - Mornings/Daytime position at OSHKOSH COMMUNITY YOUNG MEN'S CHRISTIAN ASSOCIATION INC?
As a Welcome Center employee, you'll be at the heart of our daily operations, ensuring a warm, welcoming atmosphere for all members as they begin and end their visits.
In this role, you'll have the unique opportunity to engage with our members, helping them feel connected to the Y and to one another. Building lasting relationships is key to the growth and success of the Y, and your role will directly contribute to the positive experience we strive to offer every day.
At the Oshkosh Community YMCA, we are committed to providing exceptional customer service to everyone who walks through our doors. We are looking for someone who is enthusiastic, reliable, and eager to support our mission.
Responsibilities Include:
- Must be available to work mornings and afternoons.
- Greet and assist members as they arrive and depart, providing a friendly, helpful, and positive first impression of the Y.
- Handle member inquiries, provide information, and ensure a seamless check-in process.
- Maintain the cleanliness and organization of the Welcome Center area.
- Foster an environment that supports building relationships with members, contributing to a strong sense of community.
Qualifications:
- Ability to move freely throughout the building.
- Excellent communication and interpersonal skills.
- A positive attitude and passion for customer service.
- Flexibility in scheduling.
If you're looking for a rewarding role where you can make a real difference in the lives of our members, we encourage you to apply! Whether you're interested in part-time or full-time employment, we are flexible and committed to finding the right fit for you.
Apply today and be part of something special at the Oshkosh Community YMCA!
