What are the responsibilities and job description for the Guest Services Representative - Night Audit position at Oshkosh Marriott Waterfront Hotel & Convention...?
At Oshkosh Marriott, our Night Auditors are the perfect blend of guest service and operational focus - you welcome late-night arrivals, manage overnight billing and reporting, and prep the desk for the morning shift. It's a role that requires precision, independence, and confidence when handling issues solo. If you're organized, calm under pressure, and thrive in a fast-paced environment, this one's for you!
What you'll bring to our team:
- A strong sense of ownership; you run the front desk and take pride in making things wonderful for the guest
- Confidence under pressure; you stay cool, collected, and solution-focused even when things get hectic
- Excellent judgement and problem solving skills; you think on your feet, make informed decisions, and know when to ask for support
- Clear, professional communication; you're polished and personable when talking to guests, teammates, or leadership
- Attention to detail; from guest billing to reporting, you double check your work and handle information responsibly
- Team first mindset; you're reliable, supportive, and ready to jump in wherever needed to keep the operation running smoothly
Why you'll love working for us:
- Marriott Hotel discounts
- Opportunities to grow and expand your career
- Recognition, appreciation, and a team that supports you
- Fun, flexible schedules
If you're someone who takes pride in creating great service, enjoys connecting with people, and wants to work for a team who values you - we'd love to hear from you. Whether you're starting your hospitality career or looking to grow, we've got a place for you here.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Overnight shift
Work Location: In person
Salary : $16 - $17
