Operations Coordinator

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General Summary:

Under the direct supervision of the Township Supervisor, performs a variety of municipal operation duties.

Essential Job Functions:

The physical requirements described herein are representative of those requirements which must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodation may be made upon request to enable an individual with a disability to perform these essential job functions. The employee must be able to read and analyze correspondence, contracts, ordinances, reports, etc. The employee must be able to exercise reasonably proficient typing skills. In addition, the employee must have the necessary dexterity to operate a computer. To perform these functions, the employee must be able to read, write, and speak English and communicate with others, including the ability to type, make calls, schedule appointments, and prepare memorandums. The employee will be required to attend and assist at some meetings to present, as well as disseminate information on behalf of the Township to interface with those inside and outside the office. This will require the employee to physically attend all of the required meetings, be prepared to speak in English to those persons in attendance, and to gather information and communicate to the various boards and commissions on Township positions. The employee may also be required to assist Township departments orally and in writing and be able to physically meet with various department heads.

Typical Responsibilities:

• Prepare correspondence, reports, and other documents.
• Review incoming correspondence and assess priority. Intake a variety of customer service issues including inquiries, complaints, and correspondence from the public, other agencies, staff, and elected officials in a professional manner with high emotional intelligence.
• Review, proofread, and edit documents such as public relation and educational materials, reports, contracts, grant applications, board memos, and other correspondence.
• Draft detailed letters, newsletter articles, transmittals, and reports independently or with brief directions from professional staff in accordance with established procedures and legal requirements.
• Assist in updating forms and common document templates annually. Incorporates any feedback to improve process and forms.
• Perform data entry/retrieval, maintenance of office file systems and forms (including preparation of records for archives, scanning files for digital storage, database population and updating).
• Serve as support and/or liaison for various boards and committees. Prepare agendas with supporting materials and compile and distribute packets; take and transcribe minutes.
• Help organize requested meetings between Township staff/officials and residents, builders, developers, etc.
• Coordinate special projects and prepare related reports. May include conducting surveys, researching equipment, contacting vendors, collecting data, and gathering and compiling background information.
• Assist the Township Supervisor in the annual budgeting process.
• Keeps abreast of current issues, changing legislation and policies, new administrative techniques, and developments in the public administration field through continued education and professional growth. Attend conferences, workshops, and seminars as appropriate.
• Establish and maintain cooperative relationships with other departments, citizens, community and business interests, peer agencies, and related interests.

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties performed.

Employment Qualifications:

• EDUCATION: Bachelor’s degree or equivalent coursework in business administration, public administration, or related field.
• Knowledge of government operations, public administration, and budgeting practices.
• Proficiency in Microsoft Office Suite is required.
• Experience with BS&A software is preferred.
• Strong interpersonal communication skills, both oral and written.
• Detail oriented with strong organization skills with the ability to prioritize and handle multiple requests efficiently.

These qualifications represent guidelines; alternative qualifications may be substituted if sufficient to perform duties required by position.