What are the responsibilities and job description for the EDI Analyst position at OSI Group?
As a premier global food provider, the OSI Group partners with the world's leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.
Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.
The salary range posted represents the low and high end of OSI's salary range for this position. Salaries will vary based on various factors, including but not limited to, location, education, skills, experience and performance. Base salary is one component of OSI's overall total rewards package. Other components may include bonuses, special pay programs, comprehensive time off, 401k with match and a full suite of benefit offerings for you and your family.
Position Summary :
The EDI Analyst identifies, coordinates and resolves transmission and rejections errors for Electronic Data Interchange (EDI) billed customers, vendors, and Third-Party Logistics providers. The primary responsibility of the role will be to analyze EDI traffic and identify root cause of transmission failures and transaction rejections, and work with various internal departments, third parties, and customers to resolve errors. The EDI Analyst serves as the primary link between the business (i.e., cross functional areas not limited to Sales, Customer Service, Inventory Control and Procurement) and all data-trading partners. Ability to quickly identify errors and coordinate resolution in a timely manner.
Principal Duties & Responsibilities :
- Analyze, identify, coordinate, and resolve EDI transmissions and rejections issues and errors. Provide support for all customer EDI-related issues and errors, including auditing and resolving issues on various third-party portals. Evaluates customer contractual requirements to propose and implement process improvements and process measurements.
- Work with business partners and PMO to prioritize the onboarding of new trading partners
- Actively monitor EDI transaction flow through post implementations, identify challenges and work with the appropriate internal, third party and / or customer IT and E-Commerce departments to correct issues timely and accurately.
- Performs special projects to identify root cause, policies, or procedures, along with recommendations to enhance and / or improve. Work with process owners, management and customers to develop solutions and correct inefficiencies.
Experience & Skills :
Preferred Education
Work Environment :
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
