What are the responsibilities and job description for the Patient Access Specialist - Green Bay position at OSMS?
Positive! Customer focused! Detail-Oriented! If this describes you, then we should talk!
OSMS, a physician-owned orthopedic and rheumatology clinic in the Green Bay, is seeking a Patient Access Specialist to join our growing team. We are looking for someone who is comfortable working in a fast-paced, multi-faceted environment.
Patient Access Specialist Job Summary:
The Patient Access Specialist will answer phones to schedule appointments, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office.
Hours:
- Monday – Friday between the hours of 8:00am and 5:30pm
- No evenings, weekends, or holidays.
Duties/Responsibilities:
- Answer incoming calls for OSMS.
- Schedule appointments for a busy physician practice. With multiple locations.
- Assists patients with insurance questions when scheduling their appointments.
Required Skills/Abilities:
- Phone customer service experience
- Personality and demeanor to deal with the public
- Basic office skills such as typing and filing.
- Good organizational skills.
- Takes initiative and has ambition
Education and Experience:
- High school graduate or equivalent required.
- Experience in a medical office setting beneficial.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
*OSMS offers a comprehensive benefits package including Health Insurance, Dental Insurance, Vision Insurance, Life Insurance and Disability Insurance. In addition, we offer Paid Vacation, Paid Holidays and a 401K Plan with Profit Sharing.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $31,700 - $40,100