What are the responsibilities and job description for the Level 1 IT Support position at OSTechnical?
Job Description
Job Description
Location : Ventura, CA
Pay Rate : $23-$26 / hr
Work set-up : Onsite
Job type : Contract to hire
Our client in the Greater Ventura area is seeking two motivated individuals with a passion for PCs to join their dynamic corporate team.
In this role, you will work under general supervision to assist computer and telecommunications system users by providing training, technical support, and expert knowledge to enhance user experience. Responsibilities include addressing all PC desktop, laptop, and network-related issues, troubleshooting Level I problems both in person and remotely, and ensuring service response times meet established standards. Additional duties may be assigned as necessary.
Requirements :
- Strong customer service skills
- Proficiency in Windows OS and Microsoft Office, with troubleshooting capabilities
- Basic understanding of networking, including Active Directory, TCP / IP, DHCP, and DNS
Experience :
Preferred Certifications :
A , Network , or MCP are a plus.
Salary : $23 - $26
