What are the responsibilities and job description for the System Administrator position at OSTechnical?
Job Description
Job Description
Systems Administrator (On-Site Role)
Job Overview
As a Systems Administrator, you will provide day-to-day technical support to resolve end-user issues and ensure smooth IT operations. Reporting to the Director of Information Technology, you’ll address technical challenges via phone, email, remote tools, and in-person assistance.
Key Responsibilities
- Help Desk Support : Resolve escalated tickets by identifying needs and implementing best practices.
- System Deployment : Install, configure, and deploy PCs, servers, operating systems, and applications, including updates (may require occasional nights / weekends).
- Server Maintenance : Troubleshoot, repair, and maintain servers and enterprise applications.
- Active Directory : Manage user and computer accounts.
- Web Filter Management : Troubleshoot and resolve blocked websites.
- Server Management : Deploy, configure, and maintain servers in both virtualized and traditional environments.
- Network Monitoring : Diagnose and resolve software and networking issues, automating routine tasks where possible.
- Device Management : Manage mobile devices using Intune, develop system images, and package applications.
- Hardware Upgrades : Install and test components such as memory and disks in a test environment before production.
- Security & Authentication : Maintain directory services, manage MFA authentication, and enforce security best practices.
- Documentation : Create technical documentation, training materials, and standards.
- Technical Evaluation : Assess systems, recommend improvements, and assist with hardware / software purchases.
- General IT Support : Provide additional technical and networking assistance as needed.
Skills and Requirements
Education and Experience
Preferred Certifications
Physical Requirements
Work Environment
